What was your reason for starting your construction business? Financial freedom? No bosses? No office politics? You want to help people? All of these reasons (and the others that are floating in your head) are admirable and should inspire you...

In any business, you'll spend a certain amount of time on clients who will never pay you. Website designers quote jobs that never come to fruition. Car dealers spend hours chatting up customers who will never buy. Book agents read countless manuscripts...

At one point, every contractor will find themselves in a troubling situation. Revenue is down. New clients are scarce. Profits are falling, and a peek at the financials is enough to bring on a full-fledged anxiety attack. Unless you're Mark...

Have you analyzed your customer service practices recently? It's not enough these days to have an outstanding product or service; if someone is unhappy or can't reach you with a question, they will be quick to bash you on...

We've all lost clients. Sometimes it's our fault. Sometimes it's theirs. Sometimes it's out of everyone's control. But no matter the reason, there is something to be learned from a lost client. A system to review lost clients will help...

If you want to earn top dollar for your construction company, it's clear you'll first have to become the go-to expert in your niche. You're likely already working toward that goal, and probably have been for some time, but...

Want to know what keeps a lot of contractors from charging what they're really worth? It's that all-too-common belief that "I am not a salesperson." Combine that with a healthy dose of "It's rude to discuss money," and you can...

Ever wish you could hire a team of savvy salespeople to stay in touch with your prospective clients and encourage them to buy? When you put a few simple systems in place, you can easily replace an expensive sales...

If there's one mistake that new-and sometimes even established contractors make, it's this: failing to develop a clear vision of their ideal client. Too often we think our service or product is "for everyone." And while it might be...

Picture yourself in a perfect world, in your perfect office, running your perfect construction business. What's your role? Do you have team members or are you still doing everything by yourself? How much money are you making? Do you...